Troubleshooting Payment Terminals - Time Setting Issues

Follow these steps to resolve your payment terminal showing the incorrect time.


Step-by-Step Troubleshooting Guide

If your payment terminal is showing the incorrect time, try the following solution:

Setting Correct Time Setting

  1. Navigate to the System in the Settings App on your terminal
  2. Select Date & Time
  3. Temporarily disable "Use network-provided time zone"
  4. Manually set your correct time zone
  5. Re-enable "Use network-provided time zone"
  6. Enable "Use network-provided time"

If the above does not solve the problem, contact the Finix Support Team.