Part of processing payments includes supporting the post-payments lifecycle. Some reasons sellers may need to continue working with transactions after funds get settled includes:
- Refunding and cancelling payments
- Managing disputes
- Tracking metrics and reviewing historical data to support questions from buyers
- Setting up recurring charges for services bought
Finix offers several different ways you can support buyers and learn from transactions after funds have settled, including:
Refunding and Cancelling Payments
Review our guide for a walkthrough on how to refund and cancel payments with Finix.
Learn how to refund transfers, authorizations, and card present payments.
Learn about the different reports Finix offers that details the activity in your account.
Finix reports get generated regularly and are available for review in the Finix Dashboard.
Manage disputes or transactions where the cardholder protests a charge .
Manage disputes through the dashboard or through the API.