Account Updater is a feature that automatically refreshes expired or updated card details for enabled Payment Instruments, eliminating the need for manual updates and ensuring uninterrupted payment processing.
There are three main reasons why a card may need to be updated:
- New account number
- New expiration date
- Account closed
There are two ways to enable Account Updater:
- Enabling Account Updater for all Cards : You can choose to enable Account Updater for all new cards. This ensures that all of your cards will always be up-to-date.
- Enabling Account Updater at a Card Level : You can enable Account Updater at an individual card level. This can be particularly useful if you just want a subset of your payment instruments to be enabled for Account Updater.
Option 1: Enabling a Payment Instrument of type PAYMENT_CARD for Account Updater
Finix Dashboard
To enable a Payment Instrument for Account Updater:
- Navigate to a Payment Instrument detail page
- Find the Settings section
- Click on the Edit Button and enable
Using the Finix API
You can use the Finix API to specify Payment Instruments to be enabled for Account Updater. You can pass in account_updater_enabled
field. By default, we'll return false unless you enable account_updater_enabled
at an Application level.
curl -X POST \
-u USsRhsHYZGBPnQw8CByJyEQW:8a14c2f9-d94b-4c72-8f5c-a62908e5b30e \
https://finix.sandbox-payments-api.com/payment_instruments \
-H 'Accept: application/hal+json' \
-H 'Content-Type: application/json' \
-H 'Finix-Version: 2022-02-01' \
-d '{
"account_updater_enabled": true,
"address": {
"city": "San Francisco",
"country": "USA",
"line1": "900 Metro Center Blv",
"postal_code": "94404",
"region": "CA"
},
"expiration_month": 12,
"expiration_year": 2029,
"identity": "IDgWxBhfGYLLdkhxx2ddYf9K",
"name": "John Smith",
"number": "5200828282828210",
"security_code": "022",
"type": "PAYMENT_CARD"
}'
Option 2: Enabling New Payment Instruments for Account Updater
To enable all new Payment Instruments for Account Updater, contact your Finix Representative or email support@finix.com. This is a setting that will make it so all new Card Payment Instruments of type PAYMENT_CARD are enabled for Account Updater.
If you would like to include all previously created cardsfor Account Updater, please let us know in your request.
You can see if you are enabled for Account Updater by:
- Navigating to the Company Page on the Dashboard
- Clicking on Payment Instrument Settings
Account Updater Logs
Viewing Instrument History Updates
When a Card is updated, we generate a instrument_history resource. You can see this instrument history resource on the Dashboard and via API.
Available Card Updates
If Finix generates a card update, we'll create an Instrument History resource with one of the following enumerators.
Enumerator | Description |
---|---|
CLOSED_CARD | The cardholder's card has been closed. |
CONTACT_CARDHOLDER | The cardholder has opted-out of the Account Updater service with their bank. |
EXPIRATION_UPDATED | The expiration date has been updated. |
FRAUD_REPORTED | Fraud has been reported at the seller. |
INACTIVE_MERCHANT | The Merchant has not been onboarded with American Express. |
NOTRANSACTIONALACTIVITY | American Express requires the card to have at least one transaction associated to the Application before returning updates. |
NOT_FOUND | Card’s Issuing Bank does not participate in Account Updater. This enumerator will only be returned once. |
NUMBERANDEXPIRATION_UPDATED | Both the expiration date and card number have been updated. |
NUMBER_UPDATED | The card number has been updated. |